The customer experience brings B2B SaaS leaders new opportunities to grow, scale and prosper. Here’s 5 ways you can boost revenue for your SaaS company without chasing new sales deals.
Here’s What Failing B2B’s Do: They sell products/services that overpromise and under deliver on either: Time-to-value, Desired outcomes (CS), Experience of use (CX)
It’s not enough to have a ‘sticky’ product anymore in B2B SaaS. Enter the Customer Experience (CX) and the Customer Lifecycle.
The battle for your Customer Base is about to get really real. The average SaaS company now has 9 competitors — that’s up from 2-3 competitors in 2013. Are you ready?